OPERATING SINCE 2016 · CAPE TOWN · REMOTE WORLDWIDE

We don't theorize about AI.
We run it. Every day.
On our own businesses.

Intellicom IT is the systems integrator behind real, operational businesses — not slide decks. ERPNext, multi-agent LLMs, WhatsApp automation, point-of-sale, cloud infrastructure. We architect it, we build it, we run it, we support it. 35 years in IT. AI-native today.

AI ENGINEER FRACTIONAL CTO ERPNEXT CLAUDE · GPT MICROSOFT 365 AZURE CYBERSECURITY SOPHOS · FORTINET WHATSAPP API WOOCOMMERCE VPS · LINUX PYTHON · NODE
YEARS IN IT
35+
since the 1990s
SYSTEMS RUNNING
14
PM2 processes, 24/7
PRODUCTS UNDER MGMT
2,400+
across client e-commerce
MESSAGES AUTOMATED
800/day
WhatsApp, email, notifications
// THREE PILLARS

From the till to the LLM. We build the lot.

Most IT companies pick a lane — support, or development, or AI. We do all three because that's what running real businesses actually requires. The lanes interlock.

⚙️

Business Systems

Full ERPNext deployments — POS, inventory, GL accounting, manufacturing, multi-company. WooCommerce builds with ERPNext sync. The software that runs the business, done right.

ERPNextWooCommerceFusionPOSVAT201
🤖

AI Engineering

Multi-agent LLM orchestration on Claude and GPT. Custom WhatsApp AI assistants, vision OCR, automated content pipelines, agent-driven ops. Not chatbots — production systems.

ClaudeOpenAIBaileysVision OCRAgents
🖥️

IT & Infrastructure

Day-to-day IT for businesses that need it to just work. Microsoft 365, Azure cloud, Windows Server, Hyper-V, networks, hardware procurement. SA-based engineers, not call centres.

Microsoft 365AzureWindows ServerHyper-VNetworkingHardware
🛡️

Cybersecurity

The defensive layer most SMEs only think about after an incident. Next-gen firewalls, endpoint protection, MFA enforcement, Veeam backup, ransomware DR, audit-ready policy & review.

SophosFortinetVeeamMFAEndpointBackup & DR
// PROOF, NOT PROMISES

The case study we live in.

SA Fish Breeders is our sister business — a real aquaculture operation we built from scratch and run daily on the exact same stack we deploy for clients. It's not a portfolio piece. It's the lab.

● LIVE · RUNNING NOW

SA Fish Breeders

An end-to-end aquaculture business: pre-order voting, supplier orders, WhatsApp customer service, multi-reseller portals, payment reconciliation, livestock tracking, retail e-commerce, daily auctions, AI-assisted ops.

Everything is built and operated by Intellicom. Every component is the same kind of system we'll happily build for you — but it's been hardened by running our own money through it every day.

If we can build the systems that run a fish farm, we can build the systems that run your shop, your service business, or your distribution operation.

PM2 processes 14
Live products 2,400+
AI assistants 3
WhatsApp bots 5
Active resellers 6
Daily messages ~800
Uptime, 12 months 99.7%
// TRUSTED BY
SA Fish Breeders
Centeq Networking
Napier Wineries
Universal Parts Group
Judy's Planted Tanks
Everything Petta SA
// WHAT YOU CAN BUY

Transparent services. Honest pricing.

Most IT companies hide their pricing. We don't — the indicative numbers below are where conversations start. Real quotes still need a short scoping call.

AI & Automation Build

Custom multi-agent systems, WhatsApp AI assistants, invoice OCR, content pipelines. Fixed-scope or fractional-CTO basis. We build what you actually need, not what's trendy.

From R 25,000 per scoped build
Or R 500/hr fractional CTO
  • Claude & GPT integrations
  • WhatsApp bots on Baileys
  • Vision-based OCR & document parsing
  • Tool-use agents with memory
  • Production hosting included
Discuss a build →

Managed IT & Infrastructure

The day-to-day reliability layer — Microsoft 365, Azure cloud, Windows Server, Hyper-V, networks, hardware procurement. Per-seat monthly or fixed-fee retainer.

From R 350/seat per month
Custom retainers for larger sites
  • Microsoft 365 & Azure administration
  • Windows Server, Hyper-V, VPS hosting
  • Networks & Wi-Fi (Mikrotik / UniFi / Cisco)
  • Hardware procurement & setup
  • On-site visits when needed
Request retainer →

Cybersecurity & Compliance

From basic endpoint hygiene to firewall-managed networks with offsite backups. Sized for SMEs, audit-ready for clients who need it.

From R 450/seat per month
Firewalls & DR quoted per site
  • Sophos / Fortinet firewall configuration
  • Endpoint protection (Sophos / Defender)
  • MFA enforcement across Microsoft 365
  • Veeam backup & ransomware-grade DR
  • Annual policy review & audit docs
Get a security review →
// NATIONWIDE COVERAGE

Engineers on the ground. Helpdesk on the line.

An IT partner is only useful if they can actually reach you. We run a multi-channel helpdesk and dispatch engineers across South Africa — so whether you're in a Cape Town head office or a branch in Polokwane, support shows up.

Helpdesk
Phone · Email · WhatsApp
Remote-first
Most issues fixed in minutes
🛠
On-site
Dispatched when hands-on needed
📍
9 provinces
Engineer network nationwide
// SERVICE AREAS

We can put a person in front of your kit in any of these centres — and many in between.

  • Cape Town
  • Johannesburg
  • Pretoria
  • Durban
  • Gqeberha (PE)
  • East London
  • Bloemfontein
  • Polokwane
  • Nelspruit
  • Kimberley
  • George
  • Rustenburg
+27 82 768 9613 support@intellicom.org.za 💬 WhatsApp helpdesk 🎫 Ticketed escalation
// CONNECTIVITY

Get your sites talking. Anywhere to anywhere.

Head office to branch, branch to branch, staff to cloud — we design, install, and maintain the full connectivity stack. Fibre where you can get it, wireless where you can't, all stitched together so your business doesn't care which underlay it's running on.

🌐

Business Fibre & LTE

Primary uncapped fibre on the best-priced ISP for your area, plus LTE failover so your tills, EFTs and helpdesk lines stay alive when the cable gets cut.

  • Multi-ISP comparison
  • Failover routing
  • SLA-backed circuits
📡

Wireless & Point-to-Point

Long-range microwave links between buildings, on-site Wi-Fi, and outdoor coverage for yards, sheds and parking. Where fibre can't reach, we beam.

  • Microwave PtP / PtMP
  • Enterprise Wi-Fi (multi-AP)
  • Outdoor & warehouse coverage
📞

Voice & Cloud PBX

VoIP phone systems with extension dialling between branches at zero call cost. Mobile softphones for staff on the road. Call recording, IVR and queues out the box.

  • Hosted & on-prem PBX
  • SIP trunking
  • Branch extension dialling
"
Most IT shops resell software they don't run. We run everything we deploy — on our own businesses, with our own money on the line. That changes the kind of advice you get.
— PIERRE MALAN, MANAGING DIRECTOR

Got a system you wish someone would actually build?

Twenty-minute call. No deck. We'll tell you honestly whether what you want is sensible, what it would cost, and whether we're the right people to do it. If we're not, we'll usually know who is.